What should you do at the conclusion of every tour?

At the conclusion of every tour, it is essential to thank the guests and state safety warnings. This practice not only shows appreciation for the guests' time and participation but also reinforces the importance of safety after the experience they just had. Thanking guests creates a positive impression, encouraging them to remember their experience fondly and possibly share it with others, which can lead to recommendations or repeat visits.

By stating safety warnings, you ensure that guests are reminded of any important information regarding their safety as they leave the venue, particularly if they are navigating areas that may still pose risks, such as uneven terrain or other hazards associated with cave environments. This reinforces a culture of safety and responsibility, which is vital in a natural setting like Niagara Cave.

Offering refreshments and souvenirs, providing feedback forms, or discussing upcoming events may also have their place in a tour context, but they do not carry the same foundational importance of expressing gratitude and ensuring safety for the guests as they conclude their visit.